Welcome to Libami. The terms “we”, “us” and “our” refer to Libami (the Association Amis de la Famille Caritative – Libami), a Lebanese non-profit organization founded in 1987 and officially recognized by the Lebanese Government in 1995 (Decision No. 195/AD, amending Decree-Law No. 76/AD). Libami operates this website, libami-ngo.com, including all related information, content and donation tools, to inform visitors about our programs and to enable donations in support of our work (the “Services”).
These Terms & Conditions (“Terms”), together with our Privacy Policy and our Refund & Cancellation Policy, describe your rights and responsibilities when using the Services. They apply to everyone who visits, browses, or donates through this website.
By accessing or using the Services, including by making a donation, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Using this website
You represent that you are at least the age of majority in your country of residence, or that you are using the Services with the consent and supervision of a parent or guardian. You agree to provide accurate and current information when contacting us or making a donation, including your name, a phone number or email address, and payment details.
2. Our programs
We make every effort to describe our programs, activities and impact accurately on this website. Figures such as the number of families or children helped are based on our own records and activity reports and are updated periodically. Programs, needs and priorities may change at any time depending on the situation in Lebanon, and we reserve the right to update, expand, or discontinue any program at our discretion.
3. Donations
When you donate through this website, you may choose to support a specific project or give to Libami’s general fund, which we share across our programs, including those without dedicated funding.
Donations can be made by card (Visa or Mastercard) or by bank transfer, as a one-time or monthly gift. A donation is only considered received once payment has been confirmed by us or by our payment provider.
All donations are voluntary and governed by our Refund & Cancellation Policy. In short: once a donation is made, it is final and cannot be refunded. If you set up a monthly donation, you may cancel future charges at any time; see that policy for details.
4. Confirmation of your donation
Libami does not sell or ship goods. Once your payment has been confirmed, your donation is complete, and we send you a confirmation using the email address or phone number you gave us. If you need a receipt for your records, contact us and we will provide one.
5. Amounts and currency
All donation amounts on this website are shown in US dollars (USD) unless stated otherwise. Card donations are processed and charged in US dollars, whatever country your card is from. If your card is in another currency, your bank may convert the amount and apply its own exchange rate or fees, which are outside our control.
6. Card payments and other payment methods
We accept Visa and Mastercard credit and debit cards, and bank transfer.
Card details are entered on the secure payment page of our payment service provider, a financial institution licensed by the Central Bank of Lebanon. Libami never sees or stores your full card number. Your bank may ask you to verify the payment, for example with a one-time code (3-D Secure). The charge may appear on your statement under Libami’s name or that of our payment provider.
Cardholders should keep a copy of their transaction records, donation reference and these Terms for their reference.
We are not responsible for the availability, security, or performance of third-party payment services, which are governed by their own terms and privacy practices.
7. Intellectual property
All content on this website – including the Libami name, logo, text, photos and design – is owned by Libami or used with permission, and is protected by applicable intellectual property laws. Photos marked “Libami photo” are from our own activities; other images are free stock photos used only to illustrate our programs. You may not copy, reproduce, or use this content for commercial purposes without our prior written consent.
8. Third-party links
This website may link to third-party websites, including our social media pages and payment providers. We do not control and are not responsible for the content, policies, or practices of these third-party sites.
9. Privacy
Any personal information you provide to us is handled in accordance with our Privacy Policy.
10. Errors and corrections
The Services may occasionally contain typographical errors or inaccuracies, including in program descriptions or figures. We reserve the right to correct these at any time without prior notice.
11. Prohibited use and sanctions
You agree not to use this website for any unlawful purpose, to provide false information, to interfere with its security or functioning, or to use it to transmit viruses or malicious code.
You may not use the Services if you are located in, or are a resident of, a country or region subject to comprehensive international sanctions, or if you appear on a sanctions list, including those of the United Nations and the U.S. Office of Foreign Assets Control (OFAC).
We reserve the right to refuse or cancel any donation, and to restrict access to the Services, where we reasonably believe these Terms have been violated or where required by law.
12. Disclaimer of warranties
This website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that the Services will be uninterrupted, secure, or error-free.
13. Limitation of liability
To the fullest extent permitted by law, Libami and its officers, staff and volunteers shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website.
14. Indemnification
You agree to indemnify and hold harmless Libami and its officers, staff and volunteers from any claims, losses or expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Services.
15. Force majeure
We are not responsible for any delay or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, war, civil unrest, government action, power or internet outages, banking restrictions, or epidemics.
16. Severability
If any part of these Terms is found to be invalid or unenforceable, the rest of these Terms remains in full force and effect.
17. Governing law
These Terms are governed by the laws of Lebanon. Any dispute arising from these Terms or your use of the Services shall be submitted to the competent courts of Lebanon.
18. Changes to these terms
We may update these Terms from time to time. The most current version is always available on this page, and continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
19. Contact
For questions about these Terms, please contact us:
Association Amis de la Famille Caritative – Libami
Rue Akar, Imm. Haddad, Sin El Fil, Lebanon
Email: info@libami-lb.com
Phone: +961 1 511810